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Frequently Asked Questions

General Questions

What is Skart?+
Skart is an online clothing store offering trendy, affordable, and high-quality fashion for men, women, and kids delivered across India.
Do I need an account to place an order?+
No, you can shop as a guest. However, creating an account helps you track orders, view history, manage returns, and receive special offers.

Orders & Payments

How do I place an order?+
Browse products, select your size, add to cart, proceed to checkout, and complete payment.
What payment methods do you accept?+
We accept UPI, Debit/Credit Cards, Net Banking, and major wallet payments through secure payment gateways.
Is Cash on Delivery available?+
Yes, COD is available in selected locations depending on courier availability.

Shipping & Delivery

How long does delivery take?+
Standard delivery takes 3–7 business days depending on your location. You will receive tracking updates after dispatch.
Can I change my delivery address after ordering?+
Address changes are only possible before the order is shipped. Contact support immediately for assistance.

Returns & Refunds

What is your return policy?+
We offer easy returns within 7 days of delivery for unused, unworn products with original tags and packaging. (Full details available in our Return & Refund Policy)
How do I request a return or exchange?+
You can request a return from your order history page or contact our support team. Pickup will be arranged from your address.
When will I receive my refund?+
Once your returned product passes quality check, refunds are processed within 3–7 business days to your original payment method.

Account & Support

I forgot my password. What should I do?+
Use the “Forgot Password” option on the login page and follow the instructions sent to your registered email.
How do I contact customer support?+
You can reach us at:
Email: sachinappa@gmail.com
Phone: +91 9229453177